Privacy Policy

What type of information do we collect?
We receive, collect, and store any information you enter on our website or provide us in any other way. This includes the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Additionally, we collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you complete a form or buy tickets to our events on our website, as part of the process, we collect personal information you provide such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?

To comply with any applicable laws and regulations;
To sell tickets to events and manage event participation;
To respond to enquiries and provide relevant information;
To connect with other organisations to support our charitable goals and initiatives.

How do we store, use, share, and disclose your personal information?
The St. Helena Association UK is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our association, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email.

Cookies
The St. Helena Association UK website uses cookies to help create a better user experience for our site, making it easier for you to navigate across all of our services and to keep up to date with our team. Cookies are text files that are downloaded onto your computer and send information back to our site. This information is used to measure our website and collect information about your browser data such as your IP address, your future visits to the site, where you click, and how long you stay on a page for.

Google Analytics
Google Analytics, a third-party tool, is used on the St. Helena Association UK website to measure the performance of our site. We are always aiming to improve our service, and Google Analytics helps us analyse the usability of our site. We do not collect data through this that will identify you; we look at behaviour patterns on our site to see how we can further improve the St. Helena Association UK website. Google Analytics uses our cookies to do this.

Mailing Lists
If you have signed up for the St. Helena Association UK newsletter, we will use the data you have provided to send this to you based upon your preferences upon opting in and signing up. This information is collected upon registration and stored securely.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Information
If you have any questions or concerns about this privacy policy, please contact us by emailing info@sthelenaassociation-uk.org